Privacy Policy

At Spanishescape, we are committed to protecting your privacy and ensuring that your experience on our website is safe and satisfactory. This privacy policy describes how we collect, use, protect, and share your personal data when you interact with our website and services. We encourage you to read it carefully.

   1. Data Controller

The data controller of your personal data is: Company Name: Spanishescape Address: [Company Address] Email: [Contact Email] Phone: [Contact Phone Number]

   2. Personal Data We Collect

We collect the following personal data when you interact with our website:

Identification Data: First name, last name, email address, phone number, etc.

Browsing Data: IP address, device type, operating system, browsing data, and preferences (through the use of cookies).

Payment Data: If you make a purchase or payment, we collect the data necessary to process your transaction (such as credit or debit card information, although we do not directly store this information).

Other Data: Any other information you voluntarily provide to us, such as when you subscribe to our newsletter or contact us via forms.

   3. Purpose of processing your data

We collect your personal data for the following purposes:

Provision of services: To manage your access and use of our services, such as subscribing to newsletters, making reservations, or making purchases.

Customer service: To respond to your inquiries, questions, or requests for information.

Sending commercial communications: If you have given your consent, we may send you information about promotions, news, offers, or products related to our services.

Website improvement: To analyze website usage to improve the user experience. Compliance with legal obligations: To comply with applicable legal and regulatory obligations.

  4. Legal Basis for Processing Your Data

The processing of your personal data is based on the following legal bases:

Consent: When you give us your consent to process your personal data (for example, when you subscribe to our newsletter or accept cookies).

Performance of a Contract: To provide services you have requested.

Legitimate Interest: To manage our business relationships and improve our services.

Compliance with a Legal Obligation: To comply with our legal obligations.

   5. Data retention period

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. Once the required period expires, your data will be securely deleted.

   6. Data Recipients

Your personal data will not be disclosed to third parties, except in the following cases:

Service Providers: We may share your data with service providers who help us manage our services (for example, payment services, web hosting, marketing, etc.). These providers will only process your data in accordance with our instructions and will be subject to confidentiality agreements.

Legal Obligations: We may disclose your personal data when necessary to comply with legal obligations or in response to legitimate requests from public authorities.

   7. Your rights regarding your personal data

You have the right to:

Access your personal data.

Rectify incorrect or incomplete data.

Delete your personal data, where appropriate.

Restrict the processing of your data in certain circumstances.

Object to the processing of your data in certain cases, such as the sending of marketing communications.

Request data portability, where appropriate.

You can exercise these rights by sending a request to our email [contact email] or using the form available on our website.

   8. Security Measures

We implement the necessary security measures to protect your personal data against unauthorized access, modification, loss, or damage. However, we cannot guarantee absolute security on the Internet.

   9. Cookies

Our website uses cookies to improve your browsing experience.

   10. Links to Other Websites

Our website may contain links to third-party websites. This privacy policy only applies to personal data collected by Spanishescape, so we recommend that you read the privacy policies of other websites when you visit them.

   11. Changes to the Privacy Policy

We reserve the right to change this privacy policy at any time to reflect changes in legislation or our business practices. We will notify you of any relevant changes by posting a notice on our website.